-
Q 1. Are you a trading company or factory?
A We are a professional commercial kitchen supplies factory. Welcome to visit our factory at anytime.
-
Q 2. What's the main products of your company?
A Our main product range encompasses commercial kitchen supplies and buffet catering equipment. Such as: chafing dishes, wire chafing rack, table number holder, gn pan, steam table pan, serving trolley, fryer basket, frying skimmer, cooling rack and more.
-
Q 3. What's the capacity monthly?
A We produce 60,000 commercial kitchen items monthly.
-
Q 4. Do you comply with international quality standards?
A Yes, our products meet stringent international standards, including LFGB, SGS, and NSF certifications.
-
Q 5. Do you support customization?
A Yes, we offer customization based on drawing or samples.
-
Q 6.Do you offer an E-catalog?
A For the catalog, please email us at sales@yufenghardwares.com.
-
Q 7. What's the payment terms and loading port?
A We accept payment by T/T, L/C at sight. Shipping is from Shenzhen or Guangzhou ports.
-
Q 8.What is the lead time?
A It usually takes 25 to 35 days after sample confirmation and receiving your advance payment.
-
Q 9.What is your terms of packing?
A We usually pack our items in carton boxes. For fragile goods, we use a wooden frame for extra protection and can also pack according to your needs.
-
Q 10.What is your terms of delivery?
A We accept EXW, DDP, FOB, CIF, etc.
-
Q 11. How to solve the quality problems after sales?
A Take photos of the problems and send to us. We will make a satisfied solution for you within 24 hours after we confirm the problems.
